Auckland Branch : 09 5536586 Lower Hutt Branch : 04 5956893 Fax: 028 25537640 PUNE : +91 9850809220

Managed IT Services

Managed Application Services
  • Application monitoring & performance management : Infopie takes the responsibility for app performance & operation management. We execute a range of monitoring activities to keep all critical metrics, such as response time, transaction completion, message queue & resolve potential dangers before they cause any serious process disruption to the application.
  • Application troubleshooting : Infopie maintains appropriate app work by addressing problems of any app which are not functioning as expected, unavailability of any component, slow request handling, abundant memory consumption, data inaccuracy & inconsistency etc.
  • Application enhancement : Infopie team ensures that all required minor & major changes are done & rolling-out of new versions of code is done in timely & orderly way. We make sure that version controls are done properly using the standard tool so that in case of any issue with new version, it can be rolled back & operation is not hampered.
  • Help Desk capabilities : Our managed app services are additionally reinforced with helpdesk support. Helpdesk service is available & it’s working hrs is planned as per the customer’s demand. That becomes a single point of entry for all issues faced by end users. Infopie provides comprehensive periodic reports based on the tickets received & resolved which helps organizations to be in full control of their operation.
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Situations Where Our Managed IT Support Can Help

You may need our managed IT support services in the following situations:

  • You want to reorganize your IT environment and introducing new services to support your business growth possibly with a DevOps approach.
  • You intend to improve the IT environment to ensure the IT infrastructure stability and create the conditions for the further development of a diverse IT environment.
  • Your IT infrastructure is managed by different vendors and you are not very happy with the way it is being managed. You’re looking for a vendor who will provide better services and IT management tasks at an affordable cost.